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SMS Business Solutions

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SOLUTIONS

Brand Awareness Manager™

Are you looking for exciting ways to create purposeful connections with your customers? Launch and track campaigns in minutes. Select from pre-defined, editable templates, and send personalised bulk messages to thousands of customers from either an address book or an Excel or CSV file. Engage directly with customers via the in-built 2-way messaging feature in the Brand Awareness Manager™

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SOLUTIONS

Order Manager™

Order Manager™ is a real-time SMS-based food and drinks Order Management workflow. Designed to improve all customer experience touch-points, Order Manager™ provides an automated, personalised and real-time delivery of SMS alerts to customers when they place a food or drink order at their favourite restaurant, fast food shop and cafe. Customers will also receive SMS alerts when their order is ready for pick-up in-store or when picked up for delivery.

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    Order Received and Queued for processing SMS Alerts |

    Customer Experience Touch-Point

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    Order Ready for Pick-up SMS Alerts |

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    Order Picked-up for Delivery SMS Alerts |

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    Order Delivered SMS Alerts |

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SOLUTIONS

PAS™

Passenger Alert Service

We created Passenger Alert Service™ (a.k.a PAS™) explicitly for Bus & Coach Operators. As a result, operators can now engage directly and purposefully with passengers across all passenger travel experience touch-points, from when they purchase a ticket to getting ready to board a bus or coach.


Passengers will receive real-time SMS alerts with their e-Tickets and SMS reminders of their pre-travel checklist. In addition, they and their loved ones will receive SMS incident alerts when there is a breakdown during the journey. Post-travel SMS alerts will also be issued to collect passengers feedback on their journey experience and report lost and found items.

Request a Demo

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    e-Ticket SMS Alerts |

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    SMS Incident Alert |

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GENERAL BUSINESS SOLUTION

BAM

Brand Awareness Manager

Are you looking for exciting ways to create purposeful connections with your customers? Do you wish to launch and track campaigns in minutes, create pre-defined, editable templates, and send personalised bulk messages to thousands of customers from either an address book or an Excel or CSV file. Engage directly with customers via the in-built 2-way messaging feature in the Brand Awareness Manager

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GENERAL BUSINESS SOLUTION

BAM

Brand Awareness Manager

Are you looking for exciting ways to create purposeful connections with your customers? Do you wish to launch and track campaigns in minutes, create pre-defined, editable templates, and send personalised bulk messages to thousands of customers from either an address book or an Excel or CSV file. Engage directly with customers via the in-built 2-way messaging feature in the Brand Awareness Manager

INDUSTRY FOCUSED BUSINESS SOLUTION

Order Manager

Order Manager™ is a real-time SMS-based food and drinks Order Management workflow. Designed to improve all customer experience touch-points, Order Manager provides an automated, personalised and real-time delivery of SMS alerts to customers when they place a food or drink order at their favourite restaurant, fast food shop and cafe. Customers will also receive SMS alerts when their order is ready for pick-up.

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    Order Picked-Up for Delivery SMS Alerts

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    Order Successfully Queued for Delivery SMS Alert

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    Order Ready for Pickup SMS Alert

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    Order Successfully Delivery SMS Alert

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INDUSTRY FOCUSED BUSINESS SOLUTION

Order Manager

Order Manager™ is a real-time SMS-based food and drinks Order Management workflow. Designed to improve all customer experience touch-points, Order Manager provides an automated, personalised and real-time delivery of SMS alerts to customers when they place a food or drink order at their favourite restaurant, fast food shop and cafe. Customers will also receive SMS alerts when their order is ready for pick-up.

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    Order Picked-Up for Delivery SMS Alerts

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    Order Successfully Queued for Delivery SMS Alert

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    Order Ready for Pickup SMS Alert

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    Order Successfully Delivery SMS Alert

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PAS

Passenger Alert Service

We created Passenger Alert Service - also called PAS - for operators of Buses & Coaches. Operators can now engage directly and purposefully with passengers across all passenger travel experience touch-points, from pre-travel to onboard travel, and to post-travel customer experience touchpoints. Passengers will receive real-time SMS notifications. Emergency contacts will also receive real-time Incident Alerts and safety  updates. A 2 way instant messaging channel is also activated in PAS.

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    e-Tickets SMS Alerts

    Pre-Travel Passenger Experience Touchpoint

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    SMS Incident Alerts

    Onboard-Travel Passenger Experience Touchpoint

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    e-Tickets SMS Alerts

    Pre-Travel Passenger Experience Touchpoint

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    SMS Incident Alerts

    Onboard-Travel Passenger Experience Touchpoint

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INDUSTRY FOCUSED BUSINESS SOLUTION

PAS

Passenger Alert Service

We created PAS for operators of Buses & Coaches. Operators can now engage directly and purposefully with passengers across all passenger travel experience touch-points, from pre-travel to onboard travel, and to post-travel customer experience touchpoints. Passengers will receive real-time SMS notifications. Emergency contacts will also receive real-time Incident Alerts and safety  updates. A 2 way instant messaging channel is also activated in PAS.

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ENTERPRISE SOLUTION

ABS

Appointment Booking Service

Does your business rely on scheduling customer appointments? Would like to improve your customers experience with your service by allowing them to directly book and receive SMS notifications for their? Do you want to reduce appointment no-shows? Try Mutani's SMS-enabled Appointments Service.

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GENERAL BUSINESS SOLUTION

SAM

School Alert Manager

Adapted from the world's most popular learning management system, Moodle, our SMS-enabled School Alert Manager, also called SAM is fully integrated with our SMS API framework which means, an SMS notification will be issued whenever a lecturer logs in to post exam grades or post an urgent announcement to members of a class. SAM is also fortified with a One-Time Password (OTP) login authentication which drastically reduces the risks of security breaches.

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GENERAL BUSINESS SOLUTION

SAM

School Alert Manager

Adapted from the world's most popular learning management system, Moodle, our SMS-enabled School Alert Manager, also called SAM is fully integrated with our SMS API framework which means, an SMS notification will be issued whenever a lecturer logs in to post exam grades or post an urgent announcement to members of a class. SAM is also fortified with a One-Time Password (OTP) login authentication which drastically reduces the risks of security breaches.

Request a Demo

COMING SOON!

These solutions are coming soon!

We think customers deserve the best experience when interacting with your products.
So we are designing customer-led SMS solutions so that you can meet customers expectations. See what's in our solution pipeline.

Parent Teacher Alert Manager - PTA Manager™

We are designing the Parent Teacher Alert Manager (PTA ManagerTM) with the primary goal of closing the communications gap between teachers and parents.


From sending instant SMS alerts on student absenteeism, test results, PTA meeting notices, and general day-to-day student/pupil conduct to parents, PTA Manager™ is every teacher and parent's dream to managing the significant relationship between teachers and parents. 

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Hotel Manager™

Are you looking for 5-star reviews from your guests post-check-out? With Hotel Manager™, hotels and guest houses can engage with guests at the crucial guest experience touchpoints: pre-check-in, check-in, post-check-in, check-out, and post-check-out. From SMS alerts and reminders to guests on sending booking confirmations, travel check-list, airport pick-up service,  and check-in time. 


Hotel Manager™ also provides hotels and guest houses a unique opportunity to close the gap on experience visibility by directly engaging with guests post-check-in and post-check-out. Guests, once checked in, can request room service via SMS, receive breakfast reminders and sight-seeing recommendations. Scheduled SMS alerts to guests post-check-out, such as guest experience surveys and offers to lure them back, are examples of what the  Hotel Manager™ does. 


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Parcel Delivery Alert Manager - PDA Manager™

Are you a logistics company looking for intelligent solutions to track and notify customers - parcel senders and recipients - of the statuses of their parcels in your care? 


We are designing the PDA Manager™ (Parcel Delivery Alerts Manager) to provide SMS alerts to senders and recipients of parcels to notify them of the status of their parcels. The PDA Manager™ is suitable for bus and coach companies with a supplementary parcel delivery service.

Register your interest